Service Coordinator

We are seeking a Service Coordinator to work within our Specialist Catering and Refrigeration Maintenance Department. We are a family run business and have been established since 1986 and provide service and repair to the contract catering industry, FM sector, schools, colleges, and universities on a national basis. 

Starting basic from £16,000 up to £22,000 (depending on experience), 40hr week, Monday – Friday, 8am – 4pm (drivers licence essential due to location)


Due to the continued success the company is seeking to recruit a full time Service Coordinator/ Engineer Planner to work in the company’s head office in Basildon. This is a fantastic opportunity to join a well-regarded and established family run business.

Job Summary: 

  • Responsible for co-ordinating service activities to TWO Services maintenance customers, which include the arranging of TWO Services Maintenance engineers’ visits.  

Key Responsibilities:  

  • Ensuring that all service calls are dealt with quickly and that client information is recorded correctly.
  • Providing spend reports on client’s equipment repairs for the last 6 months and issuing reports to attach to service sheets.
  • Ensure calibration of engineer’s equipment is up to date and calibration records are accurate
  • Providing contract packs, when requested.
  • Ensuring that equipment quotes are followed up
  • Provide support to Maintenance HQ team activities where and when requested by the Maintenance Manager.
  • Helping with the filing of subcontractors purchase invoices and engineers job sheets.
  • Ensuring sub contractor’s details are all up to date, including insurance details, RAMS and health & safety policy statements.

Please send your CV to

We were very happy with the cleaning job completed and great customer service prior to the job being carried out done. Thank you

Catering Manager Baxterstorey

I would like to thank the team at TWO for the support provided over the last 2 years. The support we get from the customer service team is above and beyond.

Business Support Manager Elior, UK

"TWO Services carry out our deep clean service and work around the times we are able to provide. They are most helpful whatever the problem and always give us a superb quality of service"

Maintenance Manager The Hurlingham Club

We have 100% trust in TWO’s ability to complete the work as soon as possible for us. We look forward to continued service from TWO for a long time in the future.

Maintenance Manager The Hurlingham Club

Over the years we have come to know the staff; they are the most helpful people we have found in the kitchen clean and maintenance industry.

Maintenance Manager The Hurlingham Club