Repairs and emergencies

Not every machine breakdown is business or service- critical. But sometimes it is. No one wants customers going hungry because the oven is stone cold, or a pile of dirty crockery because the dishwasher’s packed up. And if there’s an immediate risk to people’s safety, you need someone there fast.

That’s where our ISO-accredited management system comes into its own – with the right levels of control and prioritisation to respond in a way that keeps you in control and able to maintain service.

Our engineers’ vans are well stocked with parts for most leading makes of equipment. That means they can normally carry out repairs on the spot, without having to make extra visits.

With deliveries every day from our suppliers, we’re never short of parts – so we can always get you up and running again as quickly as possible.

What’s more, if immediate repair or replacement is not viable and you need a short term solution, then we also offer competitive equipment rental options, to bridge the gap. This can be particularly helpful if you are waiting for finance, are about to move premises or are in temporary facilities.

Just speak to our friendly team to find out more.

We were very happy with the cleaning job completed and great customer service prior to the job being carried out done. Thank you

Catering Manager Baxterstorey

I would like to thank the team at TWO for the support provided over the last 2 years. The support we get from the customer service team is above and beyond.

Business Support Manager Elior, UK

Five stars to TWO services. Well done, we’re very happy with the end results and will continue to use your services.

Operations Manager ISS

We have 100% trust in TWO’s ability to complete the work as soon as possible for us. We look forward to continued service from TWO for a long time in the future.

Maintenance Manager The Hurlingham Club

Over the years we have come to know the staff; they are the most helpful people we have found in the kitchen clean and maintenance industry.

Maintenance Manager The Hurlingham Club