Delphina Adjel Darko has been a valued member of our team for more than 5 years.
Having undertaken her secondary and tertiary education in Ghana, Delphina spent much of her career working in the North Sea as a Marine Navigator before deciding to change career paths and apply for a role with us.
She’s the glue that helps to hold us together in our South division – so we spoke to Delphina for her take on what it’s like to work for TWO Services and the skills she brings to her role as Area Supervisor in London.
What do you do on a daily basis, Delphina?
I oversee staff operations and make sure everyone in my area has everything they need to succeed!
I manage my London team’s workflow by creating and overseeing the tasks that are required to complete various jobs, and I make sure to communicate the work schedule to all team members. The rest of my time is spent defining goals, communicating objectives, and monitoring team performance, and I’m also responsible for training staff and supporting them through their transition period.
Essentially, I am a bridge between my team and senior management at our Basildon HQ, and I assist them with making sure their needs are met and they have the tools and resources they need to perform at their best.
What do you enjoy the most about working for TWO?
I enjoy the team spirit here. Everybody is involved in the evolution of the company and really cares about our progress.
What are the biggest challenges about working in our industry?
Our work takes us to all kinds of sites and puts us in contact with all kinds of people. It can occasionally be challenging to work with people of various ethnic backgrounds, as we need to ensure we communicate in a clear yet culturally sensitive way. But it’s important that we do this, because it’s all part of maintaining a positive environment for everyone; our staff and our customers.
What do you expect to see from TWO in the next 3 to 5 years?
I expect the company to continue to expand, increasing the number of teams I manage, which is very exciting.
How do you think we can better support women when they enter our sector?
I think that creating roles for women of child-bearing age will be significant. Ladies in this chapter of their lives need to feel supported and know that having children will not set them back in their careers.
What’s your next goal?
I am actively developing my organisational skills with a view to taking on a managerial role in the future.
What do you like to do outside of work?
Family time is very precious to me, so, like a lot of people, I spend most of my time off with my loved ones!
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