Did you know that, as a TWO Services maintenance customer, you can access your very own online client portal? Designed to make managing your maintenance requirements easier, the portal gives you quick and convenient access to important information about your equipment, jobs and service history, without always needing to contact our office team directly.
Key features at a glance
Secure login
Access to the portal is protected through a secure login, ensuring your maintenance information remains private and available only to authorised users.
Multiple site views
If you are responsible for multiple locations, you can easily switch between sites to view relevant maintenance information, helping you keep track of activity across your estate.
Equipment records
View details of your kitchen equipment, including asset information, service history and previous maintenance activity. Having this information available in one place makes it easier to understand the condition and history of your assets and plan future maintenance requirements.
Job updates and communication history
Keep track of current and completed jobs, including updates from our team, engineer visits and important notes relating to your maintenance requests. There’s no need to search through emails to find previous updates, everything is stored within the portal for easy reference.
Outstanding jobs
Stay up to date with repairs and maintenance issues, giving you a clearer picture of what work has been completed, what is currently in progress and any upcoming activity.
Quotes and approvals
If you have requested additional works or repairs, you can view quotes and provide approval directly through the portal, helping to speed up the process and keep everything recorded in one place.
Request maintenance support
Need to report an issue? The portal makes it simple to submit a maintenance request, allowing our team to review the details and advise on the next steps.
While the portal provides a convenient way to access information and updates, our experienced maintenance team will always remain available to offer advice, answer questions and provide the personal service that TWO Services is known for.
For more information about our maintenance client portal, or to request access, please contact the TWO Services team.